Yes. Every appointment begins with a proper, honest consultation so your plan is built around your face, not a fixed menu — and it's complimentary when booked alongside a treatment.
Most treatments involve minimal discomfort, often described as a quick scratch or pressure. Numbing cream can be used where needed for your comfort.
Yes — Zhila is a GDC-registered dental nurse and fully insured, experienced aesthetics practitioner with continual advanced training.
Payment is taken in clinic by card or bank transfer. A small deposit secures your booking for larger treatments and courses, which are payable in stages.
Please give at least 24 hours' notice if you need to rearrange, so the appointment can be offered to another client.
Of course — you're welcome to bring a friend or family member for support, especially for a first visit.
Yes. The aim is a rested, natural look — you'll still be able to frown, smile and raise your brows, just without the harsh lines.
Most clients describe it as a quick scratch. The appointment itself takes only a few minutes.
Results typically last three to four months, so most clients rebook around that time to maintain results.
No — every filler treatment is planned to enhance your natural shape, never to overfill. Subtlety is the goal.
No, hyaluronic acid filler is not permanent and gradually breaks down over 6–18 months depending on the area treated.
Some swelling is normal for the first 24–48 hours, especially with lip filler. It settles quickly with proper aftercare.
Yes — PRP uses only your own blood, so there's no risk of allergic reaction to a foreign substance.
A course of three sessions, spaced four to six weeks apart, is typically recommended for best results.
Yes, PRP works well alongside microneedling, skincare plans and other rejuvenating treatments.
The fat cells that are broken down are permanently removed, though maintaining a stable weight helps preserve results.
Mild swelling and tenderness in the treated area is normal for a few days after treatment.
There may be some discomfort during injection, but no anaesthetic is required and most clients tolerate it well.
This is discussed during your consultation based on your skin type and concerns — from deep cleansing to microneedling.
It's best to avoid makeup for a few hours after a facial to let your skin fully absorb the products used.
Every four to six weeks is ideal for maintaining results between treatments.
No — recommendations are honest and based on what your skin needs, not a sales requirement.
Yes, a prescriptive routine can be built specifically to target acne, pigmentation or other concerns.
Most skin routines show visible improvement within six to eight weeks of consistent use.
Yes, a patch test is required at least 24 hours before your first laser appointment.
This depends on the treatment and area, but most laser plans involve a course for best results.
Yes, shaving is fine between laser hair removal sessions — just avoid waxing or plucking.
Typically every four weeks, depending on your individual needs — this is discussed at consultation.
It's a quick injection with minimal discomfort, similar to a standard vaccination.
Not always, but if you have any underlying health concerns this may be recommended.
Skin boosters hydrate and improve skin quality rather than adding volume or shape, unlike traditional filler.
Small bumps may be visible immediately after injection but typically settle within a day or two.
Yes, skin boosters can be used on the neck as well as the face for improved hydration and texture.
Most clients describe a warm sensation with a light snapping feeling, similar to an elastic band.
It's best to wait at least two weeks after sun exposure before having IPL treatment.
Pigmentation can return with sun exposure, so SPF and good aftercare are important to maintain results.
A course of two sessions, four weeks apart, is the standard protocol for optimal results.
No, Profhilo hydrates and remodels skin quality rather than changing facial shape or volume.
Yes, Profhilo works well alongside anti-wrinkle injections as part of a wider skin plan.
Numbing cream is applied beforehand, so most clients find it comfortable with only mild sensitivity.
It's best to avoid makeup for 24 hours after treatment to allow your skin to recover.
Initial glow appears within days, with fuller results developing over the following weeks as collagen rebuilds.
No, this is a common myth — hair grows back exactly as fine as it was before treatment.
Yes, dermaplaning pairs well with a facial for an extra smooth, radiant finish.
Yes, it's a gentle, non-invasive treatment suitable for most skin types, including sensitive skin.
Lumi Eyes is a similar under-eye treatment designed to reduce hollowing and brighten the area.
Most clients see good results after a single session, discussed further at consultation.
Some mild bruising is possible in this delicate area but usually resolves within a few days.
Every enquiry is answered personally — no automated replies, just honest advice.
